Promotion Details

Promotion Terms & Offer Policy

Updated on 2025-09-02

This page explains how Mystic Ink promotions work—including eligibility, exclusions, stacking, price adjustments, and returns—so you can shop with confidence.

Eligibility & Validity

  • Unless stated otherwise, promotions apply to consumer orders placed on mysticink.shop during the published dates and times (local store time).
  • Promotions are valid while supplies last and may exclude limited-edition drops, gift cards, taxes, or shipping fees.
  • Territorial restrictions may apply due to carrier or regulatory limits.

Types of Promotions

  • Promo Codes: Percentage or fixed-amount discounts entered at checkout.
  • Bundles & Kits: Automatic savings when buying pre-configured sets.
  • Buy X Get Y: Add all items to cart; the lowest-priced eligible item is discounted automatically unless specified otherwise.
  • Free Gift with Purchase: Gift appears in cart once the spend threshold is met.
  • Welcome Offers: For new subscribers; non-transferable, one-time use unless stated.
  • Limited-Time Drops: Date-bound offers; inventory and styles may vary by region.

How to Redeem

  1. Add eligible items to your cart.
  2. Enter your promo code at checkout (if required) and click Apply.
  3. Verify the discount appears before payment submission.

If a code is not working, confirm spelling, case, expiry, and category eligibility.

Stacking, Exclusions & Limits

  • Unless explicitly stated, only one promo code can be applied per order.
  • Bundles or automatic discounts may not stack with codes.
  • Exclusions may include limited editions, collaboration items, and gift cards.
  • Promo codes are non-cash, non-transferable, and not valid on previous purchases.

Returns, Exchanges & Price Adjustments

  • If you return items purchased with a promotion, the refund reflects the discounted price actually paid.
  • Free gifts must be returned unused and unopened if the return reduces the order below the threshold; otherwise the gift value may be deducted.
  • Price adjustments for orders placed within 7 days may be honored at our discretion if the identical item is advertised at a lower price (same color/size/variant).

Fair Use & Abuse

We reserve the right to limit quantities, cancel orders, or revoke promotional benefits in cases of suspected fraud, code abuse, automated purchasing, or resale activity.

FAQ

Can I combine multiple promo codes?

Only one code per order unless explicitly stated otherwise.

Do promotions apply to shipping fees or taxes?

Unless noted, promotions do not apply to taxes, duties, or shipping.

What happens to my free gift if I return?

Return the free gift unused, or its value may be deducted from your refund.

Do codes work on limited editions?

Generally excluded unless the offer specifies inclusion.

Can I get a price adjustment?

Within 7 days and subject to eligibility; contact support with your order number.

Contact

Need help with a code? Contact support@mysticink.shop with your order number and a screenshot of the offer.